Overview

Req ID: 40025-en_US The Manager, Talent Acquisition will be based in Toronto and will be responsible for managing the recruitment team supporting Call Center operations. This position will report directly into the Senior Manager, Talent Acquisition. Are you driven to lead a team of high-performing Recruiters? Do you believe that hiring the best talent requires dedication, resilience and the continual pursuit of top talent? Then this Talent Acquisition Manager position is for you. Success in this role requires a high degree of business acumen, including the ability to understand the challenges of our dynamic business environment and translate them into effective recruitment strategies. A strong leader, you will have the ability to think beyond the human resources function and contribute to the overall success of the business. You will be required to collaborate with other Talent Acquisition Managers across all regions on our continued journey to build a world-class recruitment organization. Responsibilities: Manage a team of Recruitment Consultants that are accountable for filling hundreds of positions per year with the right talent. Be an effective consultant to the business at the senior levels to drive hiring strategies to ensure Rogers hires the right talent into the right roles. Lead your team to be excellent assessors of talent against Rogers corporate values, culture competencies and skill. Build and lead a team of Recruitment Consultants to drive talent pipelines for pivotal roles. Proven ability to dialogue effectively and build strong client relationships with senior executives. Demonstrated interpersonal and communication skills to deal effectively with multiple stakeholders. Sound analytical, problem solving and negotiation skills with an ability to understand broad Human Resources issues and resolve conflict situations in a diplomatic manner. Collaborate with HR Business Partners and Hiring Managers on defining effective staffing strategies. Conduct interviews for senior level positions as needed. Partner with your peer Talent Acquisition Managers to drive new and innovative recruitment initiatives for the business. Leverage your strong business acumen and leadership skills to drive a high performing team. Understand and keep informed on best practice candidate sourcing and recruitment strategies, trends and technology. Measure, track and report on recruitment performance against defined metrics, including Hiring Manager and new hire satisfaction. Ensure operational efficiencies by leveraging ATS recruitment technology. Qualifications: Post-secondary education in an administrative or business-related discipline A minimum of 8 years’ experience in Human Resources with a focus on talent, workforce planning and/or staffing/recruiting. Must have previous high volume and corporate recruitment experience, preferrably with sales and/or outbound call centre Demonstrated experience in coaching, leadership and mentoring. Sales savvy, client engagement, and internal consulting skills. Excellent interpersonal and communication skills, both verbal and written. Proven ability to work effectively under pressure in a fast-paced environment. Strong work ethic to meet challenging and changing deadlines. Ability to lead and manage special projects at a local and National level. Demonstrated business professionalism, respect for confidentiality and appropriate handling of sensitive information. Schedule: Full Time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 8200 Dixie Road (101), Brampton, Ontario Travel Requirements: Up to 10% Posting Category/Function: Human Resources & Recruitment / Talent Acquisition ABOUT US: What does it mean to join Canada’s most dynamic communications and media company? It means working with the best and brightest to deliver innovation that makes a difference in the lives of Canadians. It’s enjoying great work and even greater rewards. Working together, we make sure our customers stay inspired, informed, and in touch with advanced networks, powerhouse media brands, and technologically-advanced communications services. It’s a thrill. It’s rewarding. It’s Rogers. Apply now for a career like never before. Posting Notes: Call Centre || Canada (CA) || Ontario || Brampton || SF:LI-MS1 ||

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